our services
Onboarding
We manage the complete onboarding lifecycle—from supplier communication and registration to catalogue setup and invoicing—ensuring suppliers are transacting correctly and confidently.
Implementation
We help implement procurement platforms like Coupa and Fraxion, collaborating with IT and dev teams to test workflows, resolve issues, and ensure smooth system setup.
Project Coordination
We act as the link between Procurement, IT, Finance, and Suppliers—tracking progress, managing deadlines, and making sure nothing gets lost in handovers.
Communication
We support rollout success by clearly communicating what’s changing, why it matters, and how it affects different stakeholders—minimising confusion and resistance.
Training
We provide live, practical training for both internal teams and suppliers—covering processes, platform navigation, and best practices for successful adoption.
Documentation
We create user-friendly documentation that supports adoption: step-by-step manuals, onboarding decks, internal guides, and quick-reference tools—tailored to your systems.
Supplier Support
We don’t disappear post-go-live. We stay on to troubleshoot issues, follow up with suppliers, and ensure successful long-term system use.
Optimisation
We assess current procurement workflows, identify bottlenecks, and recommend system/process changes that support better alignment and efficiency.
Reporting
We help define reporting requirements, collaborate with BI teams, and monitor supplier adoption—providing actionable feedback throughout the rollout.
Helpdesk Support
We assist with scoping, documenting, and refining internal system requirements—whether it’s enhancing helpdesk apps, updating workflows, or making tools fit project needs.
Let’s work together.
Odoo
SAP Ariba
Marketman
Coupa
